We’re your ideal partner for IBM ServicePacs too, with a range of products including 8x5XNBD, 8x5X4h and much more.

Product groups:

  • 8x5xNBD
  • 8x5x4h.
  • 24x7x4h.
  • 24x7x2h.

When it comes to installing and maintaining your systems, devices and software environment, you need precise information and fast answers to complicated questions. IBM technical specialists provide expert support, and can help reduce the complexity of implementing your hardware and software solution.


  • Toll-free access to live technical experts
  • Unlimited calls and unlimited callers
  • Fast, precise answers and problem resolution
  • Hardware, software and services support from a single source
  • Competitively-priced, predictable support costs


Service details

IBM Remote Technical Support Services offers comprehensive hardware and software support for the following

  • ServicePac for System x® - Includes support for System x, IntelliStation®, and BladeCenter® running Microsoft® Windows®, Linux® or IBM Director
  • ServicePac for System x with VMware- Support for VMware products, Microsoft Windows, Linux and IBM Director
  • ServicePac for Applications-Support for Microsoft SQL Server, Exchange Server and Small Business Server
  • ServicePac for Storage Devices-Support for storage disk systems

IBM technical support experts have high-end skills and knowledge to assist you with how-to usage, installation, configuration and software defects. With unlimited calls and unlimited callers, anyone at your company can call as often as needed and receive quick and efficient responses


Financing and payment options

We offer you the following options for the payment and financing of IBM ServicePacs. Your contact at our company will be pleased to give you more details.

  • Purchase on account
  • Leasing
  • Instalment purchases
  • Escrow


Focus brands

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