Our nationwide network of highly skilled technicians brings years of technical expertise. This enables us to offer significant cost savings through lower labor rates, optimized travel logistics, and efficient hardware utilization.
With hundreds of partner companies, we ensure a consistently high level of service quality across multiple locations.
Service promise
The entire repair process — including send/bring in, pick-up, and delivery — is typically completed within 5 days. A dedicated IT environment provides comprehensive order and repair data. Reporting is delivered regularly or made available online. The format, content, and frequency of reporting are fully tailored to your specific needs.
Service level
Onsite services for: Printers
In-house services for: Printers, servers, PCs, laptops, iPads, iPhones, network devices
Product groups
- For printers from the manufacturers Brother, Epson, Kyocera, OKI, Fujitsu, Lexmark, HP, and Canon, we also perform repairs within the manufacturer's warranty period
- For notebooks, PCs, iPads and iPhones from the manufacturers Toshiba, Fujitsu-Siemens, and Apple, we also offer repairs within the manufacturer's warranty period. For HP, Acer, and IBM, repairs are provided exclusively for devices outside the warranty period
- For mobile devices from the manufacturers Apple and Nokia, we also perform repairs within the manufacturer's warranty period.
Advantages
- Fast fault analysis enabled by a comprehensive multi-vendor fault database
- Minimal downtime due to a fully equipped spare parts warehouse
- Clean working environment, reduced failure rates, and extended equipment lifespan through regular maintenance and cleaning
- On-site service visits with transparent cost estimates
- Full compliance with safety regulations and manufacturer guidelines through cleaning and VDE-certified testing
- Warranty repair services for authorized manufacturers supported by extensive technical expertise
- Vendor-independent knowledge base
