We stock SmartNets from CISCO.

Product groups:

  • 8x5xNBD
  • 8x5x4 hrs.
  • 24x7x4 hrs.
  • 24x7x2 hrs.


What is Cisco SMARTnet Service?

Cisco® SMARTnet® Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. With SMARTnet Service, you can choose from a broad range of service delivery options for Cisco products.


What is included with Cisco SMARTnet Service?

Cisco SMARTnet Service provides the following device-level support:

  • Direct access 24 hours a day, 365 days a year to specialized experts in the Cisco Technical Assistance Center (TAC).
  • Extensive self-help support through Cisco’s online knowledge base, communities, resources, and tools.
  • Smart, proactive diagnostics and immediate alerts on select devices enabled with Cisco Smart Call Home feature.
  • Operating system (OS) software updates, including both minor and major releases within your licensed feature set.
  • Advance hardware replacement options, including 2-hour, 4-hour, and next-business-day (NBD) replacement, as well as return for repair (RFR).
  • Optional onsite service that provides a field engineer who can install replacement parts at your location.


Why should you purchase Cisco SMARTnet Service?

By covering networking devices with a Cisco SMARTnet contract, you can:

  • Improve network availability, reliability, stability, and security with direct access to networking engineers at Cisco
  • Reduce the cost of network ownership by using Cisco expertise, knowledge, and availability
  • Increase ROI by up to 192 percent having access to Cisco operating system software enhancements
  • Expedite time to repair with the right parts at the right time to resolve issues quickly
  • Better manage scarce internal expert resources at all locations when utilizing the proactive diagnostics and real-time alerts available with Smart Call Home, on select devices
  • Empower your IT staff and improve productivity and revenue per employee with access to tools and technical support documentation that can increase self-sufficiency and technical knowledge


Financing and payment options

We offer you the following options for the payment and financing of SmartNets. Your contact at our company will be pleased to give you more details.

  • Purchase on account
  • Leasing
  • Instalment purchases
  • Escrow


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